Safety is a vital part of our Hot Air Ballooning Operation; the safety and comfort (care) of our passengers is our number one priority. This is consistent throughout our entire ballooning operation from the recruitment of our pilots and staff who are continually trained and monitored. Drivers who can speak at least 2 languages and are able to communicate with our international customer base. Graphical images on our safety briefing documents to ensure the customer understanding of the landing position.

All of our balloons are inspected by the Kenyan Civil Aviation Authority annually and we are required to a strict level of regular maintenance inspections. All of our Fire Safety equipment is regularly inspected by an authorised service provider.

More than 40 years of flying over the Masai Mara has given us a unique knowledge of local conditions. We take our responsibility and position as pioneers in the Masai Mara very seriously and continuously work with the Kenyan Civil Aviation Authority to ensure that the standards for balloon safety in the Masai Mara are the highest they can be.

We have an appointed operational Head of Safety who is also a qualified commercial balloon pilot who works with all of the teams in our operation to maintain safety. We have a documented Safety Management System in-line with International (ICAO) Safety standards, which set out our policies and procedures. These practices are continuously reviewed and updated in line with the latest International practice.